1. Introduction
This Privacy Policy applies to all services, products, and websites provided by Jeelaan ("we," "us," or "our"), including smart lighting solutions, mobile applications, and online platforms.
We respect your privacy and are committed to protecting your personal data. This Privacy Policy aims to clarify how we handle your personal data when you visit our website or use our services, and explains your privacy rights and how the law protects them.
By using our services, you agree to the practices described in this policy. We advise you to read the Privacy Policy carefully to understand our policies and procedures regarding your information.
2. Information Collection
We collect several types of information from users of our services, including:
Personal Information
- Contact information (such as name, email, phone number, and work address)
- Account credentials (such as username and password)
- Payment information (such as credit card details and billing address)
- Communication preferences and marketing options
Usage Data
- Device information (such as IP address, browser type, operating system)
- Usage patterns (such as pages visited, time spent on pages, links clicked)
- Location data (when using location features in our services)
- System performance and interaction data from our smart lighting products
Data Collection Methods
We collect information through:
- Direct interactions when you provide information to us
- Automated technologies such as cookies and similar tracking technologies
- Third parties or publicly available sources
- Our smart lighting products and connected devices
3. Data Usage
We use the information we collect for multiple purposes including:
Service Provision
- Providing and maintaining services
- Processing transactions and managing your account
- Responding to your inquiries and fulfilling your requests
Service Improvement
- Improving website and services
- Conducting research and analytics
- Developing new products and services
Communication
- Communicating with you about services
- Sending technical notifications and updates
- Providing customer support
Marketing
- Sending promotional materials and offers
- Personalizing your experience
- Measuring marketing campaign effectiveness
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contractual Necessity: To fulfill the contract entered into with you
- Legitimate Interest: To achieve our legitimate business interests
- Consent: When you give us your explicit consent
- Legal Obligation: To comply with regulatory and legal requirements
5. Third-Party Sharing
We may share your personal information with the following categories of third parties:
Service Providers
Third-party vendors who provide services on our behalf such as payment processing, data analytics, email delivery, hosting services, and customer service.
Business Partners
Partners with whom we offer joint products or services, or whose products or services may interest you.
Legal Authorities
Law enforcement agencies, courts, regulatory bodies, and government authorities when required by law, regulations, legal proceedings, or government requests.
Affiliates
Subsidiaries, affiliates, and parent companies for purposes consistent with this privacy policy.
Data Transfer Safeguards
When sharing data with third parties, we ensure appropriate safeguards:
- We use contractual provisions to ensure third parties protect your data
- We implement technical and organizational measures to protect data transfer
- We share only the minimum necessary information for specific purposes
6. Security Measures
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, accidental loss, alteration, or destruction.
Data Encryption
We use approved encryption technologies to protect data transfer between our systems and your devices.
Access Controls
We restrict access to personal information to authorized employees and contractors only for performing their job duties.
Secure Infrastructure
Our systems are hosted in secure data centers equipped with physical and environmental controls to protect against unauthorized access.
Regular Monitoring
We continuously monitor our systems to detect any vulnerabilities or attacks that may affect the security of your personal information.
Data Breach Procedures
In case of a data breach affecting your personal information:
- We will notify affected individuals in accordance with applicable laws
- We will cooperate with relevant authorities and take necessary measures to minimize damage
- We will conduct a comprehensive investigation to prevent similar incidents in the future
7. User Rights
Depending on your geographical location, you may have certain rights regarding your personal information. These rights may include:
Right of Access
You can request a copy of the personal information we hold about you.
Right of Rectification
You can request correction of inaccurate or incomplete information.
Right of Erasure
You can request deletion of your personal information in certain cases.
Right of Restriction
You can request restriction of processing of your personal information.
Right of Data Portability
You can request transfer of your personal information to another service provider.
Right to Object
You can object to processing of your personal information in certain cases.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided in the "Contact Information" section. We will respond to your request within the time period specified by applicable laws.
Please note that some information may be exempt from these requests in certain cases, such as the need to continue processing your data for our legitimate interests or to comply with a legal obligation.
If you believe we are processing your personal information unlawfully, you also have the right to file a complaint with your local data protection authority.
8. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, and other factors.
Update Process
- We will post the updated Privacy Policy on our website and update the "Last Updated" date at the top of this Privacy Policy.
- For material changes, we will provide more prominent notice, such as an email notification or in-app message.
- We encourage you to review the Privacy Policy periodically to stay informed about our practices.
Continued Use
Your continued use of our services after the effective date of the updated Privacy Policy indicates your acceptance of the new policy.
If you do not agree to the updated Privacy Policy, you must stop using our services and deactivate your account.
Legal Information
Data Protection Officer
For privacy-related inquiries and data protection concerns, please contact our Data Protection Officer:
Jurisdiction & Governing Law
This Privacy Policy is governed by the laws of the Kingdom of Saudi Arabia.
Governing Law: Saudi Arabian Law
Jurisdiction: Riyadh, Saudi Arabia
Regulatory Authority: Saudi Data Protection Authority (SDAIA)
This privacy policy complies with the General Data Protection Regulation (GDPR)